1. Information collected
We may collect your email address, account name, order details, license records, request codes, activation records, and support communications.
2. Purpose of use
We use this information to provide product access, issue licenses, deliver activation codes, process orders, send transactional emails, and provide customer support.
3. Prompt-Lab data
Prompt-Lab account data may include login session information, trial usage counts, and license summaries. If the product uses bring-your-own-key workflows, your own model provider credentials are managed by you.
4. Kontakt Finder data
Kontakt Finder delivery may involve machine-bound request codes and activation records. These are used only to fulfill licensing and support the purchased desktop software.
5. Payment processing
Payments may be processed by third-party payment providers. UpDownBeat does not store full payment card information on its own servers when payments are handled by those providers.
6. Retention and security
We retain account and licensing records for product delivery, fraud prevention, and support purposes. Reasonable technical measures are used to protect stored records, but no online system can guarantee absolute security.
7. Contact
For privacy-related questions, please contact updownbeat@163.com.